You’ve been waiting for me to make up my mind about the Big Three in my Desktop Dilemma Series, and I’ve been waiting for one last — and most important — evaluation: Can RootsMagic effectively sync with Ancestry.com? In trying to test this, I’ve been hitting one API error after another and finally spent my afternoon with tech support. The problem is not solved yet, but I think I know how it all started. This message is my attempt to catch a few of you before you create the same problem. Then we can test RootsMagic’s new sync technology properly.